PRIVACY POLICY

1. INTRODUCTION

Welcome to GoodLaw Solicitors’ privacy notice.

GoodLaw Solicitors respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

You can download a pdf version of the policy here. Please also use the Glossary to understand the meaning of some of the terms used in this privacy notice.

2. IMPORTANT INFORMATION AND WHO WE ARE

Purpose of this privacy notice

This privacy notice aims to give you information on how GoodLaw Solicitors collects and processes your personal data through your use of this website. This website is not intended for children under the age of 13, and we do not knowingly collect data relating to children through the use of this website.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

Controller

GoodLaw Solicitors is the ‘data controller’ and responsible for your personal data (referred to as “GoodLaw”, “we”, “us” or “our” in this privacy notice). We are also responsible for this website. We have appointed Mr Warren Moore as a data protection office (“DPO”) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your rights, please contact us using the details set out below:

Mr Warren Moore

GoodLaw Solicitors

advice@goodlawsolicitors.co.uk

6 The Drive, Hove, East Sussex,
BN3 3JA

Tel: 01273 956270

You have the right to make a complaint at any time to the Information Commissioner’s Office (“ICO”), the UK supervisory authority for data protections issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Changes to the Privacy Notice and your duty to inform us of changes

This version was last updated on 18 May 2018. If you would like to see a copy of a previous version please contact us at advice@goodlawsolicitors.co.uk.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

3. THE DATA WE COLLECT ABOUT YOU

Personal data, or personal information, means any information about a living individual from which that person can be identified. It does not include data where the identity has been removed, which is anonymous data. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data includes: first name, maiden name, last name, username or similar identifier, marital status, title, date of birth gender
Contact Data includes: billing address, delivery address, email address and telephone numbers
Financial Data includes: bank account and payment card details
Transaction Data includes: details about payments to and from you and other details of products and services you have purchased from us
Technical Data includes: internet protocol (“IP”) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website
Profile Data includes: your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses
Usage Data includes: information about how you use our website, products and services
Marketing and Communications Data includes: your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We may collet Special Categories of Personal Data about you (“sensitive personal data”), which includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We may also collect information about criminal convictions and offences. This data will be handled more carefully and will only be used in accordance with this privacy notice.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contact we have or are trying to enter into with you. In this case, we may have to terminate the services you have with us but we will notify you if this is the case at the time.

4. HOW IS YOUR PERSONAL DATA COLLECTED?

We use different methods to collect data from and about you including through:

Direct interactions: You may give us details of your identity, address, financial data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data (and may include sensitive personal data) you provide when you:

retain us to provide legal services
contact us through our website
subscribe to our services or publications
request marketing to be sent to you
enter a competition, promotion or survey, or
give us some feedback

Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We may collect this personal data by using cookies, server logs and other similar technologies. Please see our Cookie Policy for further details.

Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources as set out below:

local health authorities
private health service providers
regional police authorities
analytics providers, such as Yell
providers of technical, payment and delivery services, such as a high street bank
other publicly available sources, such as Companies House and the Electoral Register

5. HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests (or those of a third party), and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal or regulatory obligation.

See the section below on the types of lawful basis that we will rely on to process your personal data.

Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communication to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us at advice@goodlawsolicitors.co.uk.

Purposes for which we will use your personal data

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us at advice@goodlawsolicitors.co.uk if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out. Purpose/Activity

Type of data

Lawful basis for processing including basis of legitimate interest

To register you as a new client

(a) Identity

(b) Contact

Performance of a contract with you

In providing services, including:

(a) Advising and representing you (including taking expert advice)

(b) Managing payments, fees and charges

(c) Collecting and recovering money owed to us

(d) Retaining the file after the matter has come to an end

(a) Identity

(b) Contact

(d) Transaction

(e) Marketing and Communications

(f) Special Categories

(a) Performance of a contract with you

(b) Necessary for our legitimate interests (to recover debts due to us)

(c) Necessary to comply with a legal obligation, and for our legitimate interests (so you are able to access your file in accordance with our terms of business)